Ordering Items
Find the item you are looking for by browsing the list of products on the catalogue pages. Once you have found the product, you will be able to read descriptions of products and prices by clicking on the product name.
Add to Shopping Basket
Once you have found the product that you want, click the “Buy Now” button to place it in your Shopping Basket. After you click “Buy Now”, your Shopping Basket Contents will be displayed. On this page, you can: – View the product you have chosen – Change the quantity of the products in your Basket by changing the number in the ‘Quantity’ and then clicking ‘update’ – Remove the product by clicking the remove box – Choose your delivery country to calculate the postage charges by using the drop-down menu.
Acceptance of Orders
We will email you to confirm that we have received your order and email you again if your transaction has been rejected. We are not obliged to accept any order you submit. Orders are deemed accepted when your payment has been processed, and we issue a confirmation of your order on that basis to the email address provided by you on the order form. You can also use our order tracking facility to check the status of your order.
For more information on the terms and conditions which apply to your purchase, including deliveries, please visit the Terms and Conditions of Purchase section of this site.
If you want to continue shopping, then click continue shopping to choose more products from the band and add them to your Shopping Basket. When you’ve finished shopping, click “Checkout” underneath your Shopping Basket contents.
Purchasing The Items
If you have bought something from the store before, log in using your e-mail address and password, or if you are a new customer, then please sign up, providing your delivery address and invoice address. Your email address and contact telephone number will enable us to get in touch with you as quickly as possible should there be any problems or queries relating to your order.
All transactions and credit card details are kept on a secure server, and all financial details are deleted when the transaction is complete. After you have logged in, check the billing and delivery address for the items, amending them using the ‘View/Change user details’ link if necessary.
Payment
Check your order details, updating the quantities and delivery address. Choose how you would like to pay. All Credit/Debit Card transactions take place on a secure server, so you don’t need to worry about security. Choose your payment card type (we accept Visa, MasterCard, Switch, Delta, American Express, Solo and JCB cards), enter your card number (the longest number on your card) and the expiry date. If you are paying with a Switch or Solo card, please also key in the start date and/or the issue number. Then click ‘Submit’ to continue.
Please review your order and credit card details, and if they are all correct, click ‘Confirm’ to submit your order. Your order will NOT be processed until you click ‘Confirm’. This will take you to an Order Confirmation screen with your order number, and you can then log out of the online shop and return to the Store Home page.
You can then log out of the online shop.
Events
For queries about our events and their terms and conditions, please see the dedicated section.